At Dear Dry Tissue, customer satisfaction is our top priority. We aim to provide premium-quality tissues designed for comfort and practicality. If you are not satisfied with your purchase, we offer a straightforward return process to ensure your experience remains hassle-free.
Returns are accepted within 15 days of delivery. Please ensure that the product meets the eligibility criteria mentioned below.
To be eligible for a return:
- The product must be unused and in its original condition.
- The original packaging and proof of purchase are required.
- Items damaged due to mishandling will not be accepted.
Items that are opened, used, or marked as "final sale" are non-returnable.
To initiate a return, please contact our support team at deardry786@gmail.com. Once approved, follow the provided instructions to ship the product back to us. Customers are responsible for return shipping costs unless the product is defective or incorrect.
Refunds will be processed after inspecting the returned product and will be credited to the original payment method within 7 business days.
If you receive a defective or damaged product, notify us within 48 hours of delivery. We will arrange for a replacement or refund without additional charges.
For any questions or assistance, reach out to us at deardry786@gmail.com.
